Program Routines and Guidelines

Crown Heights Sports is a year-long commitment of weekly sessions.

Registration is for a full year of weekly games (between 25-28 games depending on the program, please check our calendar), ending around the same time as the school year.

Our website offers a monthly charge payment plan, if you would like to pay in full please reach out to us on Whatsapp.

Cancellation Policy

To cancel your CHS Registration, email us before one of the following opt-out dates:

  • February 1st, 2025

  • April 30th, 2025

Be sure to send your cancellation request before these dates to avoid being charged for the next installment period.

Note: The “monthly installments” option is not based on the number of classes per month but on the total annual cost divided into the respective number of payments.

1. Refund Policy:

Crown Heights Sports operates on a strict no-refund policy. Once a reservation or purchase is made for any of our sports programs, services, or events, no refunds will be issued, regardless of the circumstances, unless explicitly stated otherwise in a separate written agreement.

2. Exceptions:

There may be exceptional cases where Crown Heights Sports may consider refund requests on a case-by-case basis. These exceptions may include:

a. Cancellation by Crown Heights Sports: If we, for any reason, cancel a scheduled program, service, or event, you will be entitled to a full refund of the amount paid.

b. Errors in Billing: In the event of a billing error on our part, we will promptly rectify the issue and refund any overcharged amount.

3. Request for Refund:

If you believe your situation falls within one of the exceptions mentioned above, you must submit a refund request in writing to Crown Heights Sports within seven (7) days of the scheduled program, service, or event for which the refund is being sought. Your request must include:

a. Your full name and contact information. b. A detailed explanation of the circumstances that warrant a refund. c. Any supporting documentation or evidence, such as medical certificates or proof of cancellation by Crown Heights Sports.

4. Discretion of Crown Heights Sports:

Crown Heights Sports reserves the right to exercise its discretion in evaluating refund requests and determining whether the circumstances meet the criteria for an exception. Our decision regarding refunds shall be final.

5. Credits:

In cases where a refund is approved, Crown Heights Sports may provide a credit for future use instead of a cash refund. The use of credits will be subject to the terms and conditions outlined in this refund policy.

6. Modifications to Refund Policy:

Crown Heights Sports reserves the right to modify or update this refund policy at any time without prior notice. The most recent version of the policy will be posted on our website.

By participating in Crown Heights Sports programs, services, or events, you acknowledge and accept the terms of this refund policy.

If you have any questions or concerns about our refund policy, please contact us at 516-630-3422 or at Crownheightsports@gmail.com.

Drop Off and Pickup

Every child must enter at the Bedford Avenue entrance to the building. If you are driving, please be sure to pull up all the way to the curb before allowing your child to leave. Please make every effort not to block traffic, so others can have a smooth drop-off and pick up experience. Please give yourself as much time as possible to arrive punctually as we don’t want to keep the team waiting!

Please keep idling at a minimum!

Parents and relatives are welcome to watch our games, the facility requires adults to check in and present photo ID. We ask that parents do not interfere with the coaches and players during the game. 

Younger children cannot be picked up by any unauthorized adult. If someone other than a parent is coming to pick up a younger child, please let us know in advance. We will not send a younger child home with someone we do not recognize or expect. 

Uniform

CHS provides Jerseys for every registered player, to be distributed at your child’s first game. Jerseys must be brought back to every game. If a child misplaces their jersey, they can purchase another jersey off of our website.

Boys: A yarmulke (of your choice) is a mandatory part of the uniform. Please send your son to sports with his jersey, t-shirt, sneakers, and pants of his choice. Tzitzis are required for all boys. 

Girls: Please send your child to sports wearing her CHS Jersey (provided), leggings+socks/tights, sneakers, and skirt of your choice. All clothing must meet the standard of Tznius. 

Crown Heights Sports is a proud Chabad Lubavitch Program, we look forward to enforcing our Tznius and Halacha guidelines through positivity and good example. We ask that you avoid putting us in a position to have to send a child home for dressing out of line with our dress code.

Food and snacks

All of our sports facilities are equipped with water fountains and bottle fillers. Please do not bring food or drinks into the Center with the exception of water. Labeled, refillable water bottles are welcome and encouraged.

Parent Communication

Feel free to reach out to Shira, our program coordinator via Whatsapp at 1 (516)-630-3422. We do our best to respond to every message within 24-48 hours. Please be sure to bring up any time-sensitive matters with enough time for us to be in touch about it.

Once again please follow our instagram page @crownheightsports, and Whatsapp status. By registering you agree to have your child’s picture posted on our website and private social media.

First Aid

Safety is our number one priority! When it comes to sports, injuries can be common. In case of an injury, our program is equipped with ice packs, arnica ointment, bandages and Band-Aids. Parents may be called for early pickup if we deem that necessary. In case of emergency (Chas v’Shalom) we will take the initiative to call Hatzalah immediately if we see fit, parents will be notified immediately after Hatzalah is called. Your child’s coach is prepared to accompany him/her to the hospital until a parent arrives on the scene, if need be, Chas v’Shalom.

Bullying policy

Crown Heights Sports has an ABSOLUTELY NO BULLYING tolerance policy. Sportsmanship and teamwork are at the core of our mission statement. In case of a bullying situation, CHS has a 2 strike system, followed by suspension from the program until further notice.

Crown Heights Sports